Privacy Policy

• We collect what we need to run your books: your account details, your business details, and the documents you send us.
• We use them only to provide Taw to you. We do not sell your data, and we do not use your documents for advertising.
• If you connect Taw to ChatGPT, the receipts you share there and Taw’s answers are also handled by OpenAI. You can disconnect at any time.
• You can delete your account, and its data, from Settings at any time.

• Account — your email address and name, and how you signed in (Google or an email sign-in link).
• Business details — your business name, tax registration number, country, and, for a practice, the clients you manage and the people on your team.
• Documents — the receipts, bills and invoices you upload, photograph, email or WhatsApp to Taw, or share with Taw in ChatGPT, and the original files.
• Extracted data — what Taw reads from each document: supplier, dates, line items, amounts, tax, category and the result of Taw’s checks.
• Accounting connections — when you connect Zoho Books, Xero or QuickBooks, we receive an access token through that provider’s OAuth sign-in. We never see your password for it. The token is stored encrypted and used only to send the documents you ask us to send.
• Usage — which features you use, how many documents you capture, errors, and which campaign or partner brought you to Taw.
• Payments — subscriptions are paid through Stripe on the web, or through Apple or Google in the mobile apps. They process your card; we receive only your plan, its status and a customer reference.
• On your phone — the camera and photos, only when you choose to capture or import a document.

• To read your documents, check them for tax, file them in your account and send them to your accounting system.
• To show you your expenses, VAT and reports, and to let the accountant you invite see the documents you share with them.
• To run your subscription and your free allowance.
• To keep Taw secure, fix problems and decide what to improve, using usage data.

• Microsoft Azure — hosting, file storage, text recognition (OCR) and the AI models that turn a document into structured fields.
• Stripe — web payments. Apple and Google — in-app purchases.
• Email providers — sending sign-in links, receipts of what Taw filed, and reminders, and receiving the documents you email to Taw.
• WhatsApp (Meta) — receiving the documents you send to Taw on WhatsApp, and replying to you.
• Zoho, Xero and Intuit (QuickBooks) — only when you connect them, and only for the documents you send.

Each processes your data only to provide its part of the service to us.

You can connect Taw to ChatGPT. When you do, the receipts you share in ChatGPT, and what Taw answers with (receipt fields, your expense and VAT totals, export links and sync results), are sent to OpenAI so ChatGPT can answer you. OpenAI handles that information under its own privacy policy.

Connecting gives ChatGPT access only to the business you approve, and only for what the consent screen lists: saving receipts, reading your expenses and VAT totals, and sending a receipt to your accounting system when you ask. ChatGPT never sees your Taw password and cannot buy or change your plan.

You can try a receipt check in ChatGPT without a Taw account. That receipt is processed to give you the result and kept only so it can be added to your account if you connect Taw; otherwise it is not filed anywhere.

You can disconnect at any time in ChatGPT under Settings → Apps, or by emailing us. Taw stops answering ChatGPT straight away. Receipts you already saved stay in your Taw account until you delete them.

Nobody, unless you choose: an accountant or practice you invite sees the documents you share with them, the accounting system you connect receives the documents you send, and an AI assistant you connect receives what is described above. We disclose data to authorities only where the law requires it.

• We keep your account, documents and extracted data for as long as your account is open, so your books stay complete.
• When you delete a document or your account, we delete it, except where tax or accounting law requires us to keep a record for a set period.

You can delete your Taw account and its data at any time.

On the website or in the Taw app, open Settings → Delete account. You can also email privacy@elqnt.ai from the address on your account.

Deleting your account removes your profile, your documents, your accounting connections and any connected AI assistants.

Documents already sent to your own accounting system stay there. Where tax or accounting law requires it, transaction records may be kept for the legally required period before they are erased.

You can ask for a copy of your data, ask us to correct it, ask us to delete it, or object to how we use it. Email privacy@elqnt.ai and we will answer within 30 days.

Data is encrypted in transit and at rest. Accounting tokens are encrypted separately, and the access ChatGPT receives is a short-lived token we can revoke.

Taw is a business tool and is not directed at children under 16.

If we change this policy, we will update the date above, and tell you in the app or by email when the change matters to you.

Questions about this policy or your data: privacy@elqnt.ai

Eloquent Technologies FZCO — Dubai, United Arab Emirates.